Frequently asked questions.

Frequently Asked Questions (FAQ)

1. What services do you offer? We offer personalized tennis video analysis services. Our packages include Basic, Advanced, Premium, and Multi-Session options, each designed to suit players of all skill levels.

2. How does the video analysis process work? 1️⃣ Choose a Package: Select a package that fits your needs (Basic, Advanced, Premium, or Multi-Session). 2️⃣ Place Your Order: Purchase securely via Stripe. 3️⃣ Upload Your Video: Use the Google Drive link provided via email to upload your video. 4️⃣ Receive Analysis: Get your expert feedback via Google Drive within 2-5 business days.

3. What kind of videos can I submit for analysis? We accept videos of match play, practice sessions, or specific shots you want analyzed (like serves or backhands). To ensure quality feedback, we recommend videos that clearly show your technique, with a steady camera and clear visibility of your full body and the ball.

4. How do I upload my video? After purchasing a video analysis package, you'll receive an email with a Google Drive link. Click the link, drag and drop your video file, and you're done!

5. What’s included in the analysis? Depending on the package you choose, you’ll receive:

• Detailed technical analysis of your gameplay.

• Personalized drills to address key areas for improvement.

• A 14-day or 30-day training plan (Advanced or Premium packages).

• Follow-up support (Premium packages only).

6. How long does it take to receive my analysis? The turnaround time for video analysis is typically 2-5 business days. If you require a faster review, please contact us at contact@aitennispro.com.

7. What file formats are supported for video uploads? We accept .mp4, .mov, and .avi files. If you have a different file format, contact us at contact@aitennispro.com for assistance.

8. Can I send multiple videos for one analysis? We recommend submitting a single, combined video for analysis. If you'd like to submit multiple clips, please contact us at contact@aitennispro.com for specific instructions.

9. Can I request specific areas of focus for my analysis? Absolutely! When you upload your video, you can include notes on the specific areas you’d like us to focus on (e.g., serves, footwork, backhand consistency, etc.).

10. How will I receive my video analysis? You will receive your video analysis via a Google Drive link. The link will be sent to your email as soon as your analysis is complete.

11. Do I need to be an advanced player to benefit from this service? Not at all! We work with players of all levels, from beginners to advanced competitors. Our goal is to provide tailored feedback that meets you at your current level and helps you grow.

12. What payment methods do you accept? We accept payments via Stripe, offering you secure and flexible payment options.

13. Do you offer refunds? Refunds are offered on a case-by-case basis. If you have any issues with your order, contact us at contact@aitennispro.com and we will do our best to resolve it.

14. How do I contact support? If you have any questions, you can reach us via email at contact@aitennispro.com or through our Live Chat available on the website. We aim to respond within 24 hours on business days.